Outsourcing has long been known to offer a number of benefits, especially for small and medium businesses looking to grow their company in the most cost-efficient way possible. However, before you jump in, it’s natural that you would want to know whether this business move is indeed right for you. Learning about outsourcing pros and cons is the best way to start.
In this post, a leading business process outsourcing company in the Philippines, MCVO Talent, lays down the pros and cons of outsourcing that can help you decide if it’s a solution you’re looking for.
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Pros and Cons of Outsourcing Office Works Through BPO Companies
|
Pros |
Cons |
| Cost reduction of ~60% compared with “all-in” cost of US employee | No in-person interaction – although remote meetings with web cams work really well |
| Hire skill sets that don’t exist in your company | Cultural differences – not a huge Con, but growing up in Manila is very different than growing up in Chicago |
| Works outside normal business hours – many managers like the turning on their computers in the morning and seeing much of their department’s work already completed | Works outside normal business hours – most outsource firms are open 24 hours and can either work on US hours (for a small premium), or after normal business hours |
| Low-cost contingency plan for existing staff |
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How to Best Benefit From Outsourcing?
True enough, offshore outsourcing has its own share of benefits and disadvantages. However, if you look at it closely, the benefits outweigh the disadvantages, especially if you are a small business looking to meet the demand and scale up your operations without spending a lot.
So, what’s the best way to benefit from outsourcing? Work with a BPO company that you can rely on!
How to Find the Best BPO Company?
Let’s leave you a few tips to help you in your search for the best BPO company in the Philippines:
- Find out if the company offers the outsourcing services you need.
- Schedule a consultation to have a feel of their company’s culture. This will also help you gauge whether the company is worth your time and investment.
- Check out client reviews and testimonials.
- Familiarize yourself with the company by checking out their social media channels.
MCVO Talent Outsourcing Services is Your Partner in Beneficial BPO
Here at MCVO, we believe that there is no one-size-fits-all outsourcing solution, and that the best way to leverage outsourcing is to have service packages tailored to your business. So, we encourage you to book a call today so we can discuss your needs!
