Customer Services

Outsource Customer Services
to the Philippines

We Provide the best Customer Support Services

Hire Highly Talented Remote Customer Service Help Support Starting at just $10/Hr. Book a call today or fill out the form tell us about your needs.

We deliver “A” level support to your clients during YOUR business hours and/or AFTER normal business hours. We can provide 24/7/365 phone support, or extended support for e-com companies that work from 6:00 AM – 9:00 PM. Rates start at just $12/hour. We use the latest technology to provide accurate and reliable support.

Our skilled  English speaking customer support agents in the Philippines are adept with ticketing software to produce accurate and economical technical support services.

Our “Level 1” Customer support is available during YOUR normal business hours or even outside of 9:00 – 5:00.  We offer customer support service solutions that suit your budget and needs.

Cost-effective customer support outsourcing services with a consultative approach.

If you need 4 or more support personnel, we’ll create a dedicated team for you, all managed by a Client Services Manager.   All of our reps have college degrees and can speak and write proficiently in English.

What we offer

Our offshore Customer Service Reps will integrate and work closely with your current team.   Through extensive training, we will learn your products, processes, and policies and will professionally and effectively represent your brand.

At MCVO Talent Resources, we specialize in working with businesses and organizations in every stage of the business lifecycle. We know that being understaffed in customer support can hold a company back. That’s why we provide the best quality virtual assistance to deal with your customer service tasks, allowing you to meet demand.

Our Happy Customers

Hire Dedicated Offshore Customer Services and save up to 70% compared to hiring locally.

Why Outsource Customer Support?

You can save 20-30K per position, build contingency, and provide after-hours support.  

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After business hours Customer Support

We offer Customer Support when you need it: During or after normal business hours, including on weekends.

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Cost-Effective Customer Support

Reduce cost by hiring our well-trained customer support agents starting at just $11/hour.

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Fast & Efficient Customer Support

Customer First  is the 2nd of our 4 core values.

Boost Retention with Our Customer Service Help Desk Outsourcing

Our virtual assistants deliver the leverage you require to meet your customer support demand at a fraction of the cost of employing full-time staff. Our Customer Service Help Desk allows you to work smarter and not harder, allowing you to invest your time in more productive activities.

From a single virtual assistant to department level staffing, MCVO Talent Resources offers you a plug and play answer for customer service. That will enable you to deal with as many queries as needed without allowing staff problems to divert you from your core mission.

  • Manage trouble tickets
  • Manage scheduling
  • Deal with communications
  • Administrative support

MCVO Talent Resources’ customer service help desk outsourcing integrates with your current methods, customer service staff, and processes to meet and go beyond your current standards while helping you boost overall staffing accessibility.

Our customer service help desk enables you to your hours of coverage for customer service response.

Schedule a free consultation today! Call us 847-452-6550 or fill out the form to get started!

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“MCVO has saved us thousands of dollars using their services. We have used them for customer service, digital work, and SEO work.
Very good quality staff and follow through.

Adam Fried

Adam Fried
Simply Color Lab/ShootQ

Ready to work with us?

Contact us today to request a proposal or for a free consultation to find out how much you can save.