CASE STUDIES

After Hours Customer Support

Nature of Business:  Online Bridesmaid Dress Reseller located in the Midwest

Problem To Solve:  Needed support beyond 9:00 AM – 4:00 PM, as most brides shop for dresses AFTER work hours

Solution:  Hire an after-hours team to work from 4:00 PM – Midnight to help convert visitors to the site

Current US salary $38,000
“All-in” cost with taxes and benefits $46,000
“All-in” Cost from MCVO Talent* $22,000

Savings

$24,000 per person

Customer Service Help Support

Senior Web Developer

Nature of Business:  Manufacturer of Wedding Albums in Chicago

Problem To Solve:   Reduce cost by hiring a Senior Developer in the Philippines

Solution:  Hire a remote developer familiar with their preferred programming language

Typical US salary $95,000
“All-in” cost with taxes and benefits $110,000
“All-in” Cost from MCVO Talent* $36,000

Savings

$74,000

Senior Web Developer | Designer

Controller

Nature of Business:  Manufacturer of Wall Decor located in the Midwest

Problem To Solve:  Reduce cost in Accounting Department

Solution:  Hire a remote controller fluent in Quick Books

Current US salary $60,000
“All-in” cost with taxes and benefits $68,000
“All-in” Cost from MCVO Talent* $24,000

Savings

$44,000

Accountant | Controller

Technical Customer Support

Nature of Business:  Software company in Southern California

Problem To Solve:  Need a support person to help transition clients from old to new platform

Solution:  Hire a technical support person to call on clients to help with transition

Current US salary $42,000
“All-in” cost with taxes and benefits $51,000
“All-in” Cost from MCVO Talent* $24,000

Savings

$27,000

Technical Customer Support

Quality Assurance for Technology Company

Nature of Business:  Photographing pre-owned cars to be sold online – based in NY

Problem:  Reduce cost in positions to ensure that all photos and descriptions are accurate

Solution:  Hire a team that can work 24/7 to QA daily volume of work

Current US salary $35,000
“All-in” cost with taxes and benefits $41,000
“All-in” Cost from MCVO Talent* $16,000

Savings

$25,000 per person

qa22

Photo and Video Editor for Weddings

Nature of Business:  Professional Wedding Photography Company in Metro Detroit

Problem:  Needed a 3rd editor to handle additional volume and provide contingency

Solution:  Hire an experienced photo and video editor familiar with US weddings

Current US salary $38,000
“All-in” cost with taxes and benefits $44,000
“All-in” Cost from MCVO Talent* $18,000

Savings

$26,000

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*another benefit of outsourcing is the removal of liability.  Outsourced employees are contractors and therefore remove much of the risk associated with employees.