Outsourcing FAQs: Your Top Questions About Outsourcing Answered

Wondering whether offshore outsourcing – Philippines can help your business? MCVO Talent Resources answers that question and more.

As a company specializing in business process outsourcing in the Philippines, MCVO Talent Resources understands that business owners and executives like you who are probably new to outsourcing have several questions. We hope that this FAQ page sheds light on the concerns you may have about outsourcing.

MCVO Talent Resources  is an outsourcing company in the Philippines, that provides back-office support for English speaking companies that are looking to reduce costs. 

MCVO Talent Resources assesses a client’s unique needs and customize services depending on those requirements. We handle the recruitment and hiring of the Filipino talent, but also allow clients to directly interact with the employees deployed to their project. Moreover, we have experienced department leads who oversee operations in our Philippines office. As a result, we are able to guarantee quality and efficiency. 

MCVO Talent Resources can help you with a variety of back-end and business processing tasks. We have a pool of topnotch talents who can perform the following on a full-time basis:

  • Bookkeeping & Accounting
  • Customer Service Help Desk
  • Data Entry
  • Digital Marketing
  • Graphic Design
  • Photo editing
  • Quality Assurance
  • Software Development
  • Video Editing
  • Virtual Assistance
  • Web Design

We also offer the following on a project or part-time basis:

  • Graphic Design
  • Software Development
  • Website Refresh

If you are looking for a service that’s not mentioned above, we encourage you to book a call with us and we may be able to provide you with a special solution.

As an outsource agency in the Philippines, MCVO Talent Resources will set up an offshore division of your company. Whether you need a one-person team or a department composed of multiple talents, we can set you up with the most qualified people for the job.

When you work with MCVO Talent Resources, we will handle recruitment, hiring, management, and payroll. We will take care of compliance with the Philippine labor laws and requirements.

Meanwhile, your project and tasks will be handled by our technical talents and specialists who have been carefully screened and are constantly trained. 

MCVO Talent Resources utilizes up-to-date hardware and software that are maintained by our very dedicated IT department. Meanwhile, our Philippines office is located in the Makati Central Business District, the leading financial and business district in the Philippines. Our office can be considered as good as any located in your country.

The Philippines is a developing country. Living costs here are significantly lower than in developed countries such as the US, UK, and Australia. Average wages are also lower. Additionally, office space occupancy costs are also cheaper here.

At MCVO Talent Resources, we make sure that every member of our staff is compensated well for their work and contribution. Even if we pay them premium, you are still guaranteed to save a lot of money.

Outsourcing some or all of your back-end tasks to our Philippines outsourcing team will free up your in-house (onshore) staff’s time. As a result, they can focus better on their higher-value responsibilities. Outsourcing to MCVO Talent Resources also means getting your project going as soon as agreements are finalized. Finished projects mean profit for your business, which will benefit your entire company!

Different companies that offer business process outsourcing in the Philippines charge differently. But here at MCVO Talent Resources, we want to make sure that both our clients and staff are happy. We charge competitive per-hour rates that vary depending on the services you will require. These rates have been carefully calculated to ensure that you find our services cost-efficient and that we are able to provide our staff compensation packages that represent how much they are valued.

Hiring highly talented remote staff through MCVO Talent Resources starts at as low as $9//hour! But the best way to know how much it will cost to outsource your project or tasks with us is to get in touch with our team. Book a call now so we can discuss your specific requirements!

Our outsourcing process can be simplified into three main steps:

Step 1: Everything starts with a discussion. We will talk about your needs and go over your job or project description. Then, we will look for the best candidate/s from our pool to work with you.

Step 2: We will give you the freedom to interview and talk with the finalists via a video conference. Once you approve of the candidate/s, we can proceed and schedule a start date.

Step 3: Once your project begins, our team will ensure everything in our contract is observed and that your expectations are met. We will also conduct regular performance reviews in 30-day intervals.

To learn more about our process, visit our How It Works page.

The Philippines is known for its flourishing BPO industry and its growth can be attributed to the fact that Filipinos are great English speakers and writers. There are about 75 million English speakers in the country, and you can rest assured that our people are among those! After all, we won’t be in this business if our team cannot converse with our English-speaking clients.

As we’ve said above, everything starts with a discussion. So, don’t waste any more time. Schedule a meeting now so we can start working on your project ASAP!