COVID-19 Can’t Stop Us: Providing Outsource Services to Our Clients while Managing Operations From Home

Outsource Services, COVID-19 Can’t Stop Us: Providing Outsource Services to Our Clients while Managing Operations From Home

[vc_row][vc_column][vc_single_image image=”9252″ img_size=”full” alignment=”center”][vc_column_text]The new norm of Work From Home Arrangement has worked very well for our MCVO staff that has supported our business partners for weeks since the Stay-at-Home order begun for our staff.

How are we sustaining the commitment?


Through our online meetings, online chats and company emails, we keep everyone updated on current events and activities across all departments. At the end of each day, our Leadership Team sends an End of Day Report of the departments’ accomplishments.[/vc_column_text][vc_single_image image=”9256″ img_size=”full” alignment=”center”][vc_column_text]

Is it hard to track Productivity?


Well, the answer is “Yes” and “No”.

“Yes”, because since I don’t physically see the staff while they work from their homes, it presents a challenge to know exactly if they are taking longer breaks than necessary, or if they are working the scheduled 8-hour days of work.

“No”, because attendance and productivity trackers are updated with their output.

Most importantly, there have not been any escalated concerns or complaints of unsatisfactory performance of our staff from our clients.  This proves that our workforce continue to exude our company’s Core Value of Virtue or integrity.

I can confidently say that in the midst of the COVID-19 pandemic crisis, MCVO’s Operations will remain committed to our promise of providing excellent outsourcing services, from the four corners of our office or in the comfort of our homes.[/vc_column_text][/vc_column][/vc_row]

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