Business Overview:
The company provides mold detection and environmental consulting for both commercial and
residential properties. This includes testing for mold, asbestos, lead, mildew and fungi, water
damage + air quality. There are 2 full time employees (besides Robert), including a 20-hour VA
in the Philippines (Karina) who works after PST hours. The company services the great Los
Angeles area.
Job Description:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Email management, once trust is established
Includes deleting junk and spam and unsubscribing, reviewing prior days emails
for any missed or responses in “draft”
Scheduling meetings and calendar management, including confirming site visits and
meetings with clients and prospects
Including learning geolocations of the Los Angeles area
Answer phones
Report writing
Interfacing with staff members and clients
Updating CRM (HubSpot)
Attending meetings virtually and taking notes
Collections, following up on clients with past due balance (client will train)
Updating internal reports and SOP’s
Assisting with projects as directed
Assisting with travel
Assisting with marketing and social media tasks, ability to write blogs is a “nice to have”
Key Qualifications:
3 years of work experience including 1-2 years assisting an executive/owner in the US
Computer/online savvy. Ability to use a variety of online applications including: Zoom,
Google Suite and Office 365 tools (including Outlook).
Intermediate skill for PC using google apps, Microsoft Office (Excel, Word, Power Point),
and email tools.
Strong Written and Oral English + interpersonal skills to communicate effectively
Ability to problem solve
Fast learner (i.e., quick “pick up”)
Strong attention to detail / highly organized
Committed to growth and learning
Experience with Accounting/Bookkeeping is a “nice to have”
Reliable, and proven track record to work “night shift” in Philippines
Shift / Hours:
Monday – Friday in one single shift, 9:00 AM PST – 6:00 PM PST. Note this is +15 or +16
Philippine time, which will be 12:00 AM PHT – 9:00 AM in PHT during DST or 1:00 AM PHT –
10:00 AM in PHT outside of DST.