MCVO Net Promoter Score
We value your business and because of this, we would like to get your thoughts on how we are providing service to you and your company. We will appreciate your feedback and treat this as a gift.
|9 to 10||Exceptional: Truly outstanding performance that far exceeds expectations.|
|7 to 8||Above Expectations: Performance always meets and consistently exceeds expectations.|
|5 to 6||Meets Expectations: Performance meets the minimum requirements on a consistent basis.|
|3 to 4||Below Expectations: Performance does not always meet the minimum requirements or performance is inconsistent; improvement is necessary.|
|1 to 2||Unsatisfactory: Performance consistently does not meet the minimum requirements and needs immediate and observable improvement.|