Virtual Assistant / Practice Coordinator | MCVO Talent Outsourcing Services

Essential Duties and Responsibilities include the following.

General Responsibilities

Answer incoming calls. Check voicemails and faxes daily
Book, cancel, reschedule appointments for patient visits at time of call.
Confirm appointments for all patients who have not confirmed via automated system.
Coordinate with other Medical Assistant/Administrative Assistant to ensure new and follow-up appointments are booked in a timely manner for all clinicians.
Perform medical record management: Update demographic information, upload primary care notes, upload before and after photos and update current prescriptions prior to or during visits in patient charts
Call in medications to pharmacy
Send Referrals to outside Clinics.
Prepare Consent forms for all new patients. Keep forms updated.
Obtain Eligibility Report and PCP referrals for all patients prior to each visit.
Provide Patients with relevant instructions for specific procedures.
Work with providers to document progress notes during medical visits.
Other duties as assigned to ensure clinic runs smoothly and efficiently.

Billing Responsibilities

Prepare Superbills for assigned clinician and facilities.
Work with Billing agency to ensure all superbills are submitted in a timely manner.
Rework denied claims and submit corrected information to billing agency.

IT Responsibilities

Become a super-user of current and new office technologies.
Experience using Office Ally Electronic Health Record (EHR) is a plus, not required.

SKILLS:

Posses a positive “can-do” attitude.
Excellent written and oral communication skills.
Must be self-starter, ambitious, dependable, driven, and resourceful
Must have great time management, critical thinking, judgment and decision-making skills
Working knowledge of Medicare insurance rules and regulations, a plus.
Strong organizational skills and effective interpersonal skills.
Proficiency in Microsoft Word, Excel and PowerPoint software, social media marketing and use of internet.
Knowledge of medical terminology, ICD-9/10 coding a plus.
Ability to solve problems independently and effectively.
Reliable, and willing to work “night shift” in Philippines

QUALIFICATIONS:

0-1 year podiatry experience a plus, not required.
Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements
Experience with clinical intake, patient data collection

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In US – 847-452-6550

Give Us A Call

info@mcvotalent.com

Drop Us a Line

Makati, 1235 Metro Manila

Office Location

One of the Leading Business Process Outsourcing Companies in the Philippines

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MCVO TALENT OUTSOURCING SERVICES

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