MCVO Opening

Sr. Executive Assistant

Overview:

 MCVO is a 5 year-old BPO that primarily supports clients in the US.  The business experienced a huge growth spurt in 2021, and 2022 growth is expected to eclipse 2021 gains.   MCVO primarily focuses on supporting the following services:  Bookkeeping, Customer Service, Virtual Assistants, Medical Billing, Data Entry, + Photo Editing and Video Editing for Wedding Photographers.

The Founder and CEO is Filipina and lives in Chicago as does her Co-founder who is American.  This is a unique advantage in attracting and acquiring new clients in the US.   The Co-Founder is responsible for Business Development, and is looking for a seasoned “right hand” to help with all functions related to responding to new inquiries and ultimately helping onboarding them as new clients.

This VA will also support other members of the Management Team, so this is an exciting position for someone looking to be part of a growing company with a great culture.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Working with Co-founder in assisting/supporting all facets of the lifecycle of acquiring a new client per below:
    • Qualifying new prospects and contacting them via email
    • Sending follow emails after inquiry per schedule
    • Scheduling meetings for Co-founder
    • Preparing agreements and other documentation
    • Assisting in coordinating and onboarding new clients
    • Assisting in follow ups after kick-off meeting
  • Working within our CRM: HubSpot
  • Assisting with prospecting and qualifying new clients via email/LinkedIn
  • Assisting the Co-founder with admin including:  email management, scheduling and organizing etc.
  • Assisting other members of the management team (CEO, Operations, HR etc.)

Key Qualifications include the following.

  • Minimum work experience of 8 years
  • Experience in sales support – minimum of 1 year
  • Experience supporting US companies – minimum of 2 years
  • Strong organizational skills / attention to detail
  • Ability to learn quickly
  • Tech savvy
  • Excel, Google Docs – Intermediate level
  • Strong English written and verbal communication skills including good speaking voice (with minimal accent)
  • Well versed in different types of business, able to multi-task and support a fast-moving executive
  • Reliable, and willing to work “night shift” in Philippines