Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Creating accounts in the management software
- Migrate accounts from the old system into the new system
- Provide demos to prospective new clients (either one-on-one, or in a group)
- Move client information from old studio management system to ShootQ
- Communicate with clients efficiently as issues, questions arise on specific orders
- Train and mentor back-up Data Entry support
Key Qualifications:
- Creating accounts
- Strong English skills with minimal accent
- Experience presenting and/or giving product demonstrations
- Good written communication that includes, follow- up skills to ensure the issues are resolved in their entirety, and ensure that top clients are satisfied.
- Quick learner
- The ability to solve and diffuse a variety of challenges and situations
- Strong technology background experience is a plus, including experience with WordPress, Intercom, and other web-based platforms
